Welcome to the SCHH Pickleball Club FAQ page. Whether you are new to pickleball, new to Sun City Hilton Head or an experienced player looking for more opportunities, these answers will help you get started.
No. The pickleball courts are a Sun City Hilton Head amenity available to eligible residents in accordance with current Association guidelines.
Club membership is required to participate in many club-sponsored programs, including clinics, Club-Rated Play, Shootouts, tournaments, league play and DUPR events.
CourtReserve is the system used to manage court reservations, club events, clinics, lessons and other scheduled pickleball activities.
Visit the website’s Reserving a Court page for instructions covering:
Current restrictions and booking requirements are also displayed in CourtReserve during the reservation process.
Advance-booking privileges depend on membership type and the current Association reservation guidelines. CourtReserve will show the first available date when you attempt to make a reservation.
Open CourtReserve and locate the reservation under your upcoming bookings or schedule. Open the reservation and select the cancellation option.
Please cancel as early as possible when your group cannot play so the court becomes available to others.
Common reasons include:
Review the message displayed by CourtReserve or contact us if you need assistance.
No. Use the same CourtReserve login whenever possible. You will need to add Sun City Hilton Head as one of your organizations.
Make sure the email address on your SCHH account exactly matches the email associated with your existing CourtReserve login. Contact us if the email address in our records is incorrect.
Start with the website’s Find Your Play page. It explains the opportunities available based on your experience, rating and preferred style of play.
Open Play, beginner programs, clinics and organized club activities are all good ways to meet other players.
Open Play allows all residents to arrive during designated times and rotate into games without arranging a private group in advance. Some sessions are organized by general skill category. Players should choose a session appropriate for their current ability.
Club-Rated Play provides scheduled games with players at a similar club rating. It offers more structured play than general Open Play and is only available to club members. Schedules and registration information are posted in CourtReserve.
In CourtReserve:
If the event is full, join the waitlist when one is available.
You must be sure that you have entered your Gender and Club Rating in your profile on the CourtReserve app.
DUPR is a national pickleball rating system that uses eligible match results to calculate a player rating. Not every club activity is reported to DUPR. Event descriptions will clearly indicate when results are intended for DUPR submission.
League opportunities and eligibility vary by season, level and format. Information about the Lowcountry Pickleball League, Rookie League and internal club leagues is available on the League Play page and in CourtReserve announcements.
Use the website’s Contact Us form for assistance with membership, CourtReserve, programs or general club questions.
When requesting CourtReserve help, include your full name, the email associated with your account and a brief description of the problem.